EXS World Tour · delete data and accounts · updated 1 October 2026. You can request deletion by email. You do not need to reinstall the game or sign in to this website.
If the button does not open email, write to info@exsports.fi with the subject “EXS World Tour – delete data or account”. You may also use this channel to withdraw consent or exercise other privacy rights.
1. Make a request
- Say that your request concerns EXS World Tour and whether you want test data, a future player account, or both deleted.
- The current test has no account. If needed, provide the game version, device model and approximate test dates so we can help locate your data. These details alone do not prove identity.
- If you later have a player account, provide the nickname and, where possible, email us from the address linked to that account.
- Do not send a Google password, payment card details, sign-in code or copy of an identity document in ordinary email.
We may request reasonable additional information to avoid deleting someone else's data. The current random installation identifier is not easily visible in the game; we will help establish a safe way to match the request. If we cannot link data to you, we explain this. We do not collect unnecessary personal information solely to identify you.
2. What is deleted
For the current test, we delete identifiable test logs and identifier-linked data reliably matched to the request, except where a lawful retention requirement justifies a limited exception. We explain any exception and retention period. Truly anonymised statistics no longer relate to you.
When player accounts and World Rank launch, full account deletion must cover the EXSports player account, nickname, associated results, replays, any videos and other linked personal data. It does not delete your Google account or Google Play's own purchase records. Deleting an account is not itself a refund request.
3. Response time and local data
We respond without undue delay, generally within one month. Any legally permitted extension and its reason will be notified within the first month. We confirm deletion and explain any information that must remain.
Uninstalling the game or clearing its storage in Android settings removes local information and may erase progress. It does not delete data already uploaded. To stop uploads immediately in the current test, close the game and do not reopen it until support advises you. Sending an email does not technically stop an uploader already running on your device.
4. Planned deletion button
A direct, automated “Delete account and data” feature is planned for the game. It is not yet available in the current test build. Email is available now and remains an alternative for people who no longer have the game or account access. Before online accounts launch, an in-game deletion pathway and practical data deletion will also be implemented and checked.
Further information: privacy notice and purchases and refunds. Provider: EXSports Oy, company details.